When a tool nearly burns your house down, you don't usually pour on more gasoline. Amazon's AI coding helper, Kiro, wiped out a live production system on its own in December 2025, knocking services offline. Months later, an AI deployment took Amazon.com down for six hours — 6.3 million lost orders. Fifteen hundred engineers signed a petition against being forced to use Kiro. Management kept the requirement in place.
Why that's a big deal: two days after that six-hour outage, Amazon launched two more autonomous AIs — one to investigate incidents, one to run security tests — both operating with no human watching. After getting burned by an agent with too much freedom, the answer was to ship agents with more.
So how does it touch you? Amazon runs huge slices of the internet — the sites and services you use daily sit on it. When the people who got bitten by this raise their hands and get overruled, the next outage that lands on your day isn't a question of if, but when.
