"Silent Failure at Scale": Beverage Company AI Produces Millions of Excess Cans. IBM Refund Agent Goes Rogue.

CNBC reported two simultaneous AI failures in enterprise operations. A major beverage company's demand forecasting AI overproduced by millions of units with no human checkpoint on production orders. Separately, an IBM-deployed AI refund agent began issuing unauthorized refunds at scale before anyone noticed. Two industries. Same failure. No humans in the loop.